Monday, May 24, 2010

See Pending Debit Card Transactions on Web Branch

Starting today, you are able to see your pending debit card transactions on Web Branch. When you look at your checking account history, transactions you've made, but have yet to post to your account, will appear at the top of your history.

These items will have the word Authorized under the category column. You'll be able to assign a real category (or one will auto-assign) when the actual transaction posts to your account in 1-2 business days. The latest date the authorization will expire is next to the description of the transaction (it could expire sooner).

The authorized transactions amounts will be taken out of your available balance so you'll have a better sense of how much money you actually have. You can see this in the balance column. In the future, we'll add additional pending items like transfers and Web Payments to this area to provide additional insight into your "true balance."

If you don't like this feature, it can be easily hidden by clicking on the X in the top right of the pending items section.

9 comments:

  1. I like this new way of posting pending debit card transactions, because I found it very clear and easy to read when I checked my account this morning.

    ReplyDelete
  2. Why don't we make credit card companies do this? I wish the same features were applied to my credit card,

    ReplyDelete
  3. Rachel the same features are applied to UW Credit Union Credit Cards.

    ReplyDelete
  4. This site is, by far, the best banking site that I've experienced, and this feature makes it even better.

    A nice compliment to this feature would be the ability to add checks that we've written as pending transactions. That way we would get an even clearer picture of how much money is available.

    Thanks for your great work!

    ReplyDelete
  5. Danny, Thanks for the compliment. We strive to make Web Branch the best we can so it's great to hear our members agree.

    Your idea for adding your own pending items is on the list to be developed. We hope to be able to offer it later this year or early next year.

    ReplyDelete
  6. Could there be a way for us to add or include amounts pending when we have to write a check at a business that is not set up to take debit cards. I check my account every day, but sometimes forget what checks might be outstanding. In these economic times, every penny and where it's going counts. I love this feature on the UWCU website. You are always so responsive to members and that is why I continue to stay with UWCU.

    ReplyDelete
  7. As I stated earlier, we are working on adding the ability to enter your own items (like checks you write) to be included in the pending area.

    We will also will show items we already know about you like upcoming transfers and Web Payments (including paper checks the system generated but haven't cleared your account yet). We'll also let you put in your own recurring items like bills you pay or your paycheck to better estimate your future balances.

    We are beginning this work now and are really excited to bring this enhancement to Web Branch later this year.

    ReplyDelete
  8. Bravo!! Another reason to continue banking with UW Credit Union!! You just keep making it easier and easier to stay.

    ReplyDelete
  9. "We will also will show items we already know about you like upcoming transfers and Web Payments (including paper checks the system generated but haven't cleared your account yet). We'll also let you put in your own recurring items like bills you pay or your paycheck to better estimate your future balances."

    Thank You!!

    ReplyDelete

We welcome your comments as a way to contribute to the discussion and provide feedback to UW Credit Union. We will not post discussion that contains personal attacks, racial slurs, profanity or other inappropriate material. We moderate comments so please be patient if you don't see yours appear right way.

If you have immediate service needs or require follow up, please contact us.