Under the account tools section next to your certificate accounts on Web Branch, you'll see a renewal settings link. Clicking that will bring you to a details screen showing the current terms for the certificate. You'll also see what will happen to that certificate upon its maturity. If you wish to change what will happen, click on the Change Renewal Settings button to modify it (note: the button is available 21 days prior to the maturity date).
From there, you can choose to renew into another certificate (with the option to add or withdraw funds), close the certificate and transfer the balance into another account, close the certificate and receive a check for the maturity amount via postal mail or, if you have a more detailed request, you can provide written instructions and one of our deposit services specialists will fulfill your request. Keep in mind if you do nothing, the certificate will renew according to the information shown on the renewal settings page.
This feature is available to Web Statements users and the mailed notice will be replaced with an e-mail from us 21 days prior to the maturity date to remind you to login to Web Branch and manage the settings.