Monday, September 13, 2010

Get Your Credit Score for Free in Web Branch

Example Chart
Today, we are launching My Credit Score, a free tool that gives you secure access to your credit score. You'll now be able to view your credit score on your Account Summary page when you log in to Web Branch. The score displayed here will automatically update quarterly, which will allow you to keep tabs on the health of your credit as it may fluctuate over time.

In addition to the score you'll see in Web Branch, you can create an account on our My Credit Score site (located at, where you'll have access to additional tools.

When you log in to My Credit Score, you'll receive your credit score updates on a monthly basis. In addition, the site provides a Credit Report Card so you can see how each element of your credit history is impacting your score. Also, you’ll be able to compare your credit to others' scores nationally and in your state to know where you stand. Finally, you’ll be able to simulate how different financial decisions you might make in the future could impact your credit score. It is the perfect educational tool to help you understand what goes into your credit score.

We are extremely excited to offer this new service to you free of charge. We feel strongly that knowing your credit score is an important piece to understanding your complete financial picture. To get started, log in to Web Branch and look for the new "Personal Credit Score Summary" section at the bottom of your Account Summary page.

Thursday, September 9, 2010

Manage Your Certificate Renewals in Web Branch

Today we are launching a long awaited feature on Web Branch--the ability to manage your renewal settings for your certificate accounts. We've sent electronic notices and statements for years, but for certificate accounts, we've continued to mail notices and require a phone call or visit to a branch to change what will happen to your certificate when it matures. We've spent a long time getting this new feature just right and we hope you'll find it easy to use and much more convenient.

Under the account tools section next to your certificate accounts on Web Branch, you'll see a renewal settings link. Clicking that will bring you to a details screen showing the current terms for the certificate. You'll also see what will happen to that certificate upon its maturity. If you wish to change what will happen, click on the Change Renewal Settings button to modify it (note: the button is available 21 days prior to the maturity date).

From there, you can choose to renew into another certificate (with the option to add or withdraw funds), close the certificate and transfer the balance into another account, close the certificate and receive a check for the maturity amount via postal mail or, if you have a more detailed request, you can provide written instructions and one of our deposit services specialists will fulfill your request. Keep in mind if you do nothing, the certificate will renew according to the information shown on the renewal settings page.

This feature is available to Web Statements users and the mailed notice will be replaced with an e-mail from us 21 days prior to the maturity date to remind you to login to Web Branch and manage the settings.