Monday, January 14, 2013

Choose a Username for Web Branch

You can now login to Web Branch using a username instead of your member number. If you haven't already, you'll be offered the opportunity to choose a username when you login to Web Branch. If you'd like to choose one before we prompt you, you can do so by going to the Profile & Services tab and clicking Choose a Username. In the near future, we will require all members to choose a username, but you can skip this step for now.

Upon picking a username, you'll no longer use your member number to login to Web Branch. We are making this change as part of our continued efforts to improve the security of Web Branch.

At any time, you can change your username by visiting the Profile & Services tab and clicking on the Change Username link under the Security Settings section.


  1. Love it. Also, thank you for adding Google Authenticator!

    1. Glad you like it Alex. It's great you discovered the new VerifyU security and that you will be using Google Authenticator. We kind of sneaked the new VerifyU features into Web Branch and will be slowly rolling it out to members. There will be a blog post in the next few days about it.

    2. Yes, this is a totally great use of google authenticator! I too ran across it by accident last night. I look forward to reading about it in your blog post and how it makes things more secure for a credit union members like me and others.

    3. Agreed, love this new feature!

  2. Thank you so much for enabling Google Authenticator, two-factor is a great security feature for banking :)


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